Getting Started

How do I create an account?

Sign up in under a minute and get instant access to your purchase history, downloads, and support tickets.

May 7, 2026·1 min read·20 views

You can buy a product without an account, but having one unlocks download history, license keys, support tickets, and invoices.

Sign up

  1. Click Get Started in the top-right.

  2. Enter your first name, last name, email, and a strong password.

  3. Verify your email by clicking the link we send you.

  4. You're in — head to your portal dashboard to see purchases and tickets.

What if I already bought something as a guest?

Sign up using the same email you used at checkout. Your previous orders and licenses will appear automatically inside your portal.

Forgot your password?

Use the Forgot password link on the login page. We'll email you a reset link that's valid for one hour.

Still stuck?

Email support@creative-cape.com with the email address on your account and we'll help you in.

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